Bose is closing all of its retail stores
Emailed on January 17th 2020 in The Friday Forward
Bose plans to close its entire retail store footprint in North America, Europe, Japan, and Australia. The company announced the decision earlier today and pointed to the fact that its headphones, speakers, and other products “are increasingly purchased through e-commerce” as the reasoning. Hundreds of employees will be laid off as a result.
I can't be the only one assuming Apple's Airpods are making a big dent in Bose' market. I also can't be the only one who had no idea Bose had retail stores.
“Originally, our retail stores gave people a way to experience, test, and talk to us about multi-component, CD and DVD-based home entertainment systems,” said Colette Burke, vice president of Global Sales, Bose Corporation. “At the time, it was a radical idea, but we focused on what our customers needed, and where they needed it – and we’re doing the same thing now. It’s still difficult, because the decision impacts some of our amazing store teams who make us proud every day. They take care of every person who walks through our doors – whether that’s helping with a problem, giving expert advice, or just letting someone take a break and listen to great music. Over the years, they’ve set the standard for customer service. And everyone at Bose is grateful.”
Bose will be offering outplacement assistance and severance to affected employees. Additional details, including the number of employees affected, will remain private.
